Over 12,300 patients took part in the 2019 National Inpatient Experience Survey, highlighting areas of good practice and areas that need improvement in hospitals across the country.
The results show some improvements on last year, with patients reporting more positive experiences of discharge or transfer procedures. Questions on dignity, respect and privacy scored highly, and the majority of people gave a very positive rating of the cleanliness of rooms or wards. In addition, most people said that they trusted and had confidence in hospital staff.
Patients also pointed to a number of areas where improvements are required. Significantly, 70% of people said that they were not admitted to a ward within the HSE’s target waiting time of six hours, with 331 people (4%) waiting 48 hours or more before being admitted. Long waiting times have been linked with negative health outcomes and pose a risk to patient safety. Read the national report.
Thirty nine hospital reports are available also. Read what patients had to say about your local hospital here. Find out more in this short video.