Results of sixth National Inpatient Experience Survey published

A record 12,367 patients took part in the sixth National Inpatient Experience Survey, sharing feedback on their experience of care in Irish hospitals. The survey revealed that the majority of respondents (85%) rated their hospital care experience positively, with 58% rating their care as “very good” and 27% as “good”.

The survey is part of the National Care Experience Programme, a joint initiative by HIQA, the HSE and the Department of Health.

National Inpatient Experience Survey open until 31 July

The National Inpatient Experience Survey is well underway across the country and we are encouraging those who are eligible to take part to do so before the survey closes on 31 July. This nationwide survey is taking place in all public acute hospitals in Ireland and it offers patients the opportunity to share their recent experiences in hospital to help us to improve hospital care.

Rights Based Care – Embedding a human rights-based approach into everyday care and support

Human rights are the basic rights and freedoms all people should enjoy and are protected under the Universal Declaration of Human Rights and in the European Convention on Human Rights.

Promoting and protecting equality and human rights of people using health and social care services is integral to HIQA’s work. We believe it is essential that all people using health and social care services are protected and that their human rights are upheld. 

Survey results show areas for improvement in hospitals

This month we published the results of the fifth National Inpatient Experience Survey. The aim of the survey is to find out from patients what is working well in our health service, and identifying where improvements are required, and offers patients the opportunity to describe their care experiences.

Message from our CEO, Angela Fitzgerald 

Welcome to the latest issue of our newsletter.

Safeguarding people using services, and upholding their human rights, is a core component of what we do in HIQA. This is reflected in our 2021 Annual Report, published earlier this week, and through our work in the National Inpatient Experience Survey, regulation of disability services and the development of National Standards for Homecare and Support Services, as outlined in this issue.

National Inpatient Experience Survey 2021 results

Pictured at the launch of the survey results: Kay Caball, patient representative; Paul Reid, HSE CEO; Minister for Health, Stephen Donnelly; and our CEO Angela Fitzgerald.

Last month, the results of the 2021 National Inpatient Experience Survey were launched by the Minister for Health, Stephen Donnelly.