National Care Experience Programme update

Over the past few weeks, we have launched a new podcast, published a report on the experiences of people with a tumour or cancer, and are preparing to launch a new survey on experiences of maternity bereavement care.

New national surveys of care experience being developed

In 2021, the National Care Experience Programme will run the fourth National Inpatient Experience Survey, and will also develop methodology for future surveys on maternity bereavement, end-of-life care and the experience of older people in nursing homes.

National Inpatient Experience Survey

HIQA CEO Phelim Quinn; patient representative Phyllis McNamara; Director of the National Care Experience Programme Rachel Flynn; and HSE CEO Paul Reid.

Over 12,300 patients took part in the 2019 National Inpatient Experience Survey, highlighting areas of good practice and areas that need improvement in hospitals across the country.