We wish to sincerely thank all those patients and their families who took the time to tell us about their experience while in hospital through the 2017 National Patient Experience (NPE) Survey.
The 2017 NPE Survey is now closed. In total 27,140 eligible patients had been invited to participate, and of those, we currently have a response rate of 50% — a significant response rate for such surveys.
The NPE Survey team will now analyse the responses, and a national results’ report will be published towards the end of the year, in addition to six hospital group reports and 39 individual hospital reports.
All reports will be published on our website and on www.patientexperience.ie.
We will use the responses to inform our programme of regulation. The HSE will use the responses to improve the quality of patient care, while each hospital will develop a quality improvement plan based on the responses.
These quality improvement plans will be published early next year on www.patientexperience.ie. Finally, the Department of Health will use the findings to inform national policy and legislation.
Please follow us facebook and Twitter to keep up to date with the NPE Survey’s progress.